It’s been two weeks since I started working for The Co-operative, and I’m really starting to enjoy myself. There are a couple of people I have to give shout outs to, because they have helped me integrate myself into the shop and for teaching me all that I need to know. So these thanks go to, Sarah, Darren and Adam.
The past two weeks has been all about learning the role of a team leader and how they differ from the customer service assistants ( or basically, till ops ). My main duty as a team leader is to the store, while the CSA deals with the customers. Duties that I have to complete are such things as bringing out all the chilled stock and getting it out, reducing items, facing up, price checks, cashing up, sorting the tills and locking up the store of a night-time. There are more things on my list ( 27 in total ) but I won’t go and bore you with listing each and everyone.
I finally have my own uniform now, and it’s very comfortable. The down side to it is that it’s too big. I need a smaller size, but I suppose I could live with it.
On Friday, Adam and myself took a trip to Brighton to go on a training course to get a Level 2 Award for Personal Licence Holders qualification, which allows us to sell alcohol with out the need for someone else being present. That morning I was up at 4.30am, one of the earliest mornings I’ve had in a while, but it gave me plenty of time to have a shower and take my time getting dressed. We stopped off at a Sainsbury’s in Chichester on the way to grab a cooked breakfast, which was amazing! After leaving Chichester and got closer to Brighton, the traffic got real bad.Luckily though, I had the foresight to see ahead and we left very early. Even with the bad traffic, we arrived 25 minutes early!
The time we spent learning what we needed to be able to get our qualification was an excruciatingly boring one. The tutor was going over everything that we had to learn in the E-Learning just days before. However, he did manage to do this in a way that was entertaining and did lighten up the mood.
